This is Emirates NBD’s 2017 GRI Sustainability Report
Download Section 01 PDFEmirates NBD, the leading banking group in the region, was formed on 16 October 2007 when the shares of Emirates Financial Market (DFM).
Download Section 02 PDFVision: To be globally recognised as the most valued financial service provider in the Middle East.
Mission: Every day we make our customers’ lives simpler by providing solutions that help them fulfil their financial aspirations.
Values: Every day the Emirates NBD value set is customer-centric, enables differentiation and is built on our most important asset: Our People.
2015: $1.78
2016: $3.4
2017: $3.53
of the UAE public recognise our logo icon alone and link it to Emirates NBD
every other bank in the UAE on the YouGov Brand Index
We spread the concept of Creating Shared Values (CSV) across all our operations. To us, this means investing heavily in the development and growth of our local economy and ensuring the prosperity of all our stakeholders.
Download Section 03 PDFTrust and advocacy can only be achieved through implementing a focussed strategy to engage our stakeholders, while being ready to adapt to their changing needs.
Download Section 04 PDFEmirates NBD’s governance framework enables long-term value creation for all shareholders alongside risk reduction, while managing change so as to achieve our strategic objectives.
Download Section 05 PDFEmirates NBD Group Risk Management has been instrumental, and proactive, in identifying major existing and emerging risks and risk drivers, measuring and managing such risks against the backdrop of changing macro-economic conditions that can influence the Group’s forward strategy.
Download Section 06 PDFOur relentless customer focus bears significant influence on every employee’s performance and carries a significant weight in our annual performance management balanced scorecard.
Download Section 07 PDFThe Procurement Policy requires that all vendors comply with our Bank’s Code of Conduct and demonstrate compliance with all UAE laws and regulations.
Download Section 08 PDFOur Human Resources unit is constantly introducing unique and innovative engagement programmes, while opening new communication channels to ensure that all employees have a chance to voice their opinions and provide feedback.
Download Section 09 PDFWe continue to successfully embed CSR as part of our corporate identity, culture and business activity.
Download Section 10 PDFWe are committed to supporting the nation's vision towards a green economy and being an active citizen when it comes to environmental stewardship.
Download Section 11 PDFGreen Auto Loans: Customers interested in purchasing electric or hybrid cars get preferred interest rates.
As a result of improvements to the physical environment, we achieved savings of AED 1,949,491.
Our Sustainability report is in compliance with the GRI Standards. It summarises our commitment to our stakeholders and highlights our performance across socio-economic, environmental, community, and governance practices.
Download Section 12 PDFEmirates NBD’s 2015 and 2016 GRI Sustainability Report.
See the 2015-2016 Report