This is Emirates NBD's first GRI Sustainability Report, covering performance across the calendar years 2015 and 2016.Download Section 01 PDF
Emirates NBD, the leading banking group in the region, was formed on 16 October 2007 when the shares of Emirates Financial Market (DFM).Download Section 02 PDF
Vision: To be globally recognised as the most valued financial service provider in the Middle East.
Mission: Every day we make our customers’ lives simpler by providing solutions that help them fulfil their financial aspirations.
Values: Every day the Emirates NBD value set is customer-centric, enables differentiation and is built on our most important asset: Our People.
of the UAE public recognise our logo icon alone and link it to Emirates NBD
every other bank in the UAE on the YouGov Brand Index
We spread the concept of Creating Shared Values" (CSV) across all our operations. To us, this means investing heavily in the development and growth of our local economy and ensuring the prosperity of all our stakeholders.Download Section 03 PDF
Trust and advocacy can only be achieved through implementing a focussed strategy to engage our stakeholders, while being ready to adapt to their changing needs.Download Section 04 PDF
Emirates NBD’s governance framework enables long-term value creation for all shareholders alongside risk reduction, while managing change so as to achieve our strategic objectives.Download Section 05 PDF
Emirates NBD Group Risk Management has been instrumental, and proactive, in identifying major existing and emerging risks and risk drivers, measuring and managing such risks against the backdrop of changing macro-economic conditions that can influence the Group’s forward strategy.Download Section 06 PDF
Our relentless customer focus bears significant influence on every employee’s performance and carries a significant weight in our annual performance management balanced scorecard.Download Section 07 PDF
The Procurement Policy requires that all vendors comply with our Bank’s Code of Conduct and demonstrate compliance with all UAE laws and regulations.Download Section 08 PDF
Our Human Resources unit is constantly introducing unique and innovative engagement programmes, while opening new communication channels to ensure that all employees have a chance to voice their opinions and provide feedback.Download Section 09 PDF
In two short years, we have successfully managed to embed CSR as part of our corporate identity, culture and business activity.Download Section 10 PDF
We are committed to supporting the nation's vision towards a green economy and being an active citizen when it comes to environmental stewardship.Download Section 11 PDF
The Go Green Initiative’s goal is to reduce total paper consumption by 10 - 15% by April 2017
300 ideas have been generated 30 have been implemented
Our Sustainability report is in compliance with the GRI Standards. It summarises our commitment to our stakeholders and highlights our performance across socio-economic, environmental, community, and governance practices.Download Section 12 PDF