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ATM & CDM
What is an ATM and Cash deposit machine?
What type of cards can be used at an ATM/ Cash deposit machine?
What are the services available on an ATM?
What are the services available on a Cash deposit machine?
Does the bank levy charges for use of non-Emirates NBD ATM?
How many accounts can I link to my debit card?
What is the maximum amount of money I can withdraw/ deposit from an ATM/Cash deposit machine?
What do I do if the cash deposited via the ATM/Cash Deposit machine does not match with my receipt?
How do I submit an ATM deposit/ withdrawal failure claim form?
If I deposit a cheque via the Cash Deposit machine, when does it get credited to my Account?
If I do a Utility bill payment (DU/ Etisalat/ DEWA etc.), does it get credited instantly?
How do I report a problem with an ATM/ Cash Deposit machine?
How can I update my email address?
If my email address has numbers or special characters will I be able to update it using the ATM?
I have recently changed my mobile number. How can I update it with the bank?
How do I know if my balance is updated after I deposit Cash into my account?
How do I know if the machine is out of cash or out of receipts prior to initiating a transaction?
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Common Reporting Standard FAQ's
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