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التغيير الى العربية English
Use UAE Pass to submit your application faster.
You must be more than 18 years old and have:
An active UAE mobile number
An Emirates ID
Proof of income
A minimum salary of AED 5,000
FREQUENTLY ASKED QUESTIONS GENERIC CREDIT CARDS
Payment hierarchy is an allocation of payment on your Credit Card account. It means that when you make a payment towards your Credit Card, the payment hierarchy tells the bank which component of your Card outstanding (fees, interest, principal amount, installment plans etc.) is to be paid first.
How are Finance Charges calculated?
How do I know how much I have to pay?
What is the Minimum Payment Due?
How much of my credit limit can I use for Cash Advance transactions?
How many supplementary card members can I have?
What if my card account balance exceeds my assigned credit limit?
What happens if I lose my card or my card is stolen?
How do I pay off my credit card?
What will happen if I don't keep up my credit card repayments?
What are the options available to view my Credit Card balance and my statement?
How do I request for a new / replacement card?
I have forgotten my Credit Card PIN, what should I do?
How can I reset my Credit Card PIN?
How can I dispute a transaction on my Credit Card statement?
How do I increase/decrease my Credit Card limit?
How can I request for a supplementary Credit Card?
How do I pay my Credit Card while I am overseas?
How do I change the Direct Debit payment percentage on my Credit Card?
My Credit Card is about to expire. Do I need to contact the bank?
When and how is the Annual Membership fees charged on my Credit Card?
How do I request for a duplicate Credit Card statement?
What are late payment fees on my Credit Card?
I have closed my Credit Card, do I need to return the primary and supplementary Card to the bank?
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