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Use UAE Pass to submit your application faster.
You must be more than 18 years old and have:
An active UAE mobile number
An Emirates ID
Proof of income
A minimum salary of AED 5,000
FREQUENTLY ASKED QUESTIONS GENERIC CREDIT CARDS
You may access your Credit Card balance and transaction details through the following options:
How are Finance Charges calculated?
How do I know how much I have to pay?
What is the Minimum Payment Due?
How much of my credit limit can I use for Cash Advance transactions?
How many supplementary card members can I have?
What if my card account balance exceeds my assigned credit limit?
What happens if I lose my card or my card is stolen?
How do I pay off my credit card?
What will happen if I don't keep up my credit card repayments?
What is Payment Hierarchy and what order payments are made to my Emirates NBD Credit Card?
How do I request for a new / replacement card?
I have forgotten my Credit Card PIN, what should I do?
How can I reset my Credit Card PIN?
How can I dispute a transaction on my Credit Card statement?
How do I increase/decrease my Credit Card limit?
How can I request for a supplementary Credit Card?
How do I pay my Credit Card while I am overseas?
How do I change the Direct Debit payment percentage on my Credit Card?
My Credit Card is about to expire. Do I need to contact the bank?
When and how is the Annual Membership fees charged on my Credit Card?
How do I request for a duplicate Credit Card statement?
What are late payment fees on my Credit Card?
I have closed my Credit Card, do I need to return the primary and supplementary Card to the bank?
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