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Use UAE Pass to submit your application faster.
You must be more than 18 years old and have:
An active UAE mobile number
An Emirates ID
Proof of income
A minimum salary of AED 5,000
FREQUENTLY ASKED QUESTIONS DOUBLESECURE
Emirates NBD offers comprehensive fraud protection, but Emirates NBD DoubleSecure goes a step further, adding an extra layer of security. The service helps prevent unauthorized online use before it happens by confirming your identity with an additional Authentication Code. When you correctly enter your Authentication Code during a purchase at a participating online merchant, you confirm that you are the authorized cardholder and your purchase is then completed. If an incorrect Code is entered, the purchase will not be completed. Even if someone knows your credit or debit card number, the purchase cannot be completed without your Authentication Code at a participating merchant.
What is Emirates NBD DoubleSecure?
How does Emirates NBD DoubleSecure work?
Do I need to register my Emirates NBD Card in-order to benefit from the DoubleSecure protection facility?
Can I use Emirates NBD DoubleSecure from any computer?
Can I still benefit from the DoubleSecure protection facility, if I shop at a merchant website not registered or Verified by Visa/MasterCard® SecureCode™?
What if I already have a DoubleSecure password for online transactions today? Do I still receive a new DoubleSecure Authentication Code?
Can I opt to continue to use the existing DoubleSecure password instead of receiving a new DoubleSecure authentication code?
Will I receive a DoubleSecure authentication code for all my online purchases?
In order to make sure of the DoubleSecure facility, how do I differentiate the normal online purchase(s) from the online purchases made at Verified by Visa / MasterCard SecureCode merchant?
If I lost my mobile phone, can I provide a temporary phone number while waiting for my new phone number to ensure DoubleSecure protection?
Will my supplementary card holder receive a DoubleSecure Authentication Code on his/her mobile phone number / email address for online transactions made using his/her card?
If my mobile phone is on roaming mode while I am abroad, will I receive a DoubleSecure Authentication Code for online transactions made then? Do I need to pay for the SMS charges?
What should I do if I do not receive my DoubleSecure Authentication Code?
What should I do if I receive a DoubleSecure Authentication Code for a transaction not performed by me?
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