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Use UAE Pass to submit your application faster.
You must be more than 18 years old and have:
An active UAE mobile number
An Emirates ID
Proof of income
A minimum salary of AED 5,000
FREQUENTLY ASKED QUESTIONS DOUBLESECURE
If you do not receive your DoubleSecure Authentication Code, you may click on "Resend Authentication Code" button on the authentication screen to request for another DoubleSecure Authentication Code. The Authentication Code will be sent to you immediately on your registered mobile number and email address.
What is Emirates NBD DoubleSecure?
How does Emirates NBD DoubleSecure work?
Why should I sign up for Emirates NBD DoubleSecure protection facility?
Do I need to register my Emirates NBD Card in-order to benefit from the DoubleSecure protection facility?
Can I use Emirates NBD DoubleSecure from any computer?
Can I still benefit from the DoubleSecure protection facility, if I shop at a merchant website not registered or Verified by Visa/MasterCard® SecureCode™?
What if I already have a DoubleSecure password for online transactions today? Do I still receive a new DoubleSecure Authentication Code?
Can I opt to continue to use the existing DoubleSecure password instead of receiving a new DoubleSecure authentication code?
Will I receive a DoubleSecure authentication code for all my online purchases?
In order to make sure of the DoubleSecure facility, how do I differentiate the normal online purchase(s) from the online purchases made at Verified by Visa / MasterCard SecureCode merchant?
If I lost my mobile phone, can I provide a temporary phone number while waiting for my new phone number to ensure DoubleSecure protection?
Will my supplementary card holder receive a DoubleSecure Authentication Code on his/her mobile phone number / email address for online transactions made using his/her card?
If my mobile phone is on roaming mode while I am abroad, will I receive a DoubleSecure Authentication Code for online transactions made then? Do I need to pay for the SMS charges?
What should I do if I receive a DoubleSecure Authentication Code for a transaction not performed by me?
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