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Use UAE Pass to submit your application faster.
You must be more than 18 years old and have:
An active UAE mobile number
An Emirates ID
Proof of income
A minimum salary of AED 5,000
FREQUENTLY ASKED QUESTIONS DOUBLESECURE
Please contact the Emirates NBD 24/7 helpline on 600540000 immediately to report this transaction and block your card.
What is Emirates NBD DoubleSecure?
How does Emirates NBD DoubleSecure work?
Why should I sign up for Emirates NBD DoubleSecure protection facility?
Do I need to register my Emirates NBD Card in-order to benefit from the DoubleSecure protection facility?
Can I use Emirates NBD DoubleSecure from any computer?
Can I still benefit from the DoubleSecure protection facility, if I shop at a merchant website not registered or Verified by Visa/MasterCard® SecureCode™?
What if I already have a DoubleSecure password for online transactions today? Do I still receive a new DoubleSecure Authentication Code?
Can I opt to continue to use the existing DoubleSecure password instead of receiving a new DoubleSecure authentication code?
Will I receive a DoubleSecure authentication code for all my online purchases?
In order to make sure of the DoubleSecure facility, how do I differentiate the normal online purchase(s) from the online purchases made at Verified by Visa / MasterCard SecureCode merchant?
If I lost my mobile phone, can I provide a temporary phone number while waiting for my new phone number to ensure DoubleSecure protection?
Will my supplementary card holder receive a DoubleSecure Authentication Code on his/her mobile phone number / email address for online transactions made using his/her card?
If my mobile phone is on roaming mode while I am abroad, will I receive a DoubleSecure Authentication Code for online transactions made then? Do I need to pay for the SMS charges?
What should I do if I do not receive my DoubleSecure Authentication Code?
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